U.S. Parachute Association > USPA Shop

Shop Help and Policies

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Exchange Policy

Items returned in original condition (subject to inspection) may be exchanged or returned for store credit within 30 days of purchase. Shipping costs are at the customer's expense. All other sales final.

Payment Options

We accept VISA and MasterCard only. All orders are submitted through our secure server.

To order with a Check or Money Order, you may contact the store at (540) 604-9740 to obtain the total price of your order including shipping, handling, and sales tax (where applicable). Mail your check/money order, along with the quantity and description of items ordered, and your shipping address to:

USPA Store
5401 Southpoint Centre Blvd.
Fredericksburg, VA 22407

Please note that when viewing your cart in the Store online, the actual shipping charges do not appear until after you have completed the checkout form. Please contact us to obtain appropriate shipping/handling rate information before mailing us your check or money order.

Shipping Options

All orders submitted online are shipped via Standard Ground to United States addresses (no post office boxes). Expect 7-10 days for delivery. For international orders or expedited shipping options, please contact the Store by calling (540) 604-9740 or e-mailing us at store@uspa.org.

We offer the following expedited options: Next Day Service, 2nd Business Day, and 3rd Business Day. Expedited orders must be received by noon EST to ship the same day.

International Orders

If you live outside the United States and would like to place an order we would be happy to assist you. You may contact us by telephone at (540) 604-9740, by fax at (540) 604-9741 or e-mail at store@uspa.org. International shipping rates are calculated based on the destination country and package weight. Our Store Online is not able to calculate these rates properly at this time. We apologize for the inconvenience; if you are planning to order from outside the U.S., please e-mail us at store@uspa.org or call the store for details. International customers should check with Customs in their country for any importation fees. USPA is not responsible for Customs or other import duties. International delivery may take up to four weeks.

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Product ideas
Do you have an idea for a product that you'd like the Store to carry? E-mail us at store@uspa.org and let us know!

Skydiving equipment
The USPA Store does not sell or service skydiving equipment or accessories. You can find most of the major equipment manufacturers and suppliers, along with most skydiving service providers among the advertisers in Parachutist magazine. Click here to see advertisers in this month's issue. Their ads support the magazine and the association.

Items that the Store no longer carries
The USPA Store is focusing its limited resources on items available exclusively through the Store, and support materials for USPA programs. Many retail items available through others in the industry are being discontinued. For that reason, the USPA Store no longer carries the following:

Malfunction photos by SkyHi Visual Products
Parachuting, the Skydiver's Handbook by Para Publishing
"Pack Like a Pro" (video)
"Kinesthesia" (video) by Norman Kent Productions.

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